At Starcrow 36, we are committed to delivering accredited and industry-relevant training that meets the highest standards of quality, safety, and compliance. Our performance is continuously monitored and improved through our proprietary SEMS (Starcrow Electronic Management System), which ensures transparent tracking, learner progress management, document handling, and performance reporting. We take pride in equipping professionals with the knowledge and practical skills needed to operate safely and effectively in high-risk environments such as machinery operation and occupational health and safety.
Our website and SEMS platform use cookies to enhance your browsing experience, analyze user interaction, and enable secure login functionality. These cookies help us understand which training materials are most effective and allow us to personalize your experience. By using our platforms, you consent to our use of cookies in accordance with our Privacy Policy.
Payments for our training programmes and services can be made via secure electronic transfer or other authorized payment methods provided at the time of enrolment. All transactions are processed securely and are linked to your user account on the SEMS platform. Invoices and payment receipts are automatically generated and accessible via your dashboard.
Failure to make payment by the due date may result in suspension of course access until outstanding fees are settled.
Refunds are considered on a case-by-case basis. Requests must be submitted in writing within 7 days of purchase or enrolment. Refunds will not be granted once course material has been accessed or downloaded via SEMS, or if any practical component has commenced.
Administrative fees may apply to all refunds, and all decisions are subject to management discretion. We encourage learners to consult our support team prior to enrolment if they have any uncertainty.
You may link to our website and SEMS platform content under the following conditions:
While every effort is made to ensure the accuracy of course material and system functionality, Starcrow 36 makes no warranties of any kind regarding the SEMS platform’s uninterrupted operation or that all learning outcomes will be met without learner effort. Users are responsible for ensuring they meet the minimum device and connectivity requirements.
Starcrow 36 shall not be held liable for any loss, damage, or inconvenience arising from system outages, misuse of platform features, or failure to follow course instructions. Use of our training materials and platform constitutes agreement to this disclaimer.